FAQ's

General

  • Currency: All prices are in USD.

  • Buyer Protection: We use PayPal’s Buyer Protection, which covers you against issues with your purchase. Our website also follows industry-standard protection protocols, so your purchase is 100% secure.

  • Refund Policy: Due to the nature of digital products, refunds are not possible for digital purchases. If you are not satisfied with your digital product, you may exchange it at no cost for any other item of similar value from our extensive catalog. For physical products, we will take full responsibility for any defects in the discs and will replace them free of charge.

Returns & Cancellations

  • Digital Products:
    Due to the nature of digital products, refunds are not possible. If you are not satisfied with your purchase, you may exchange it at no cost for any other item of similar value from our extensive catalog.

  • Physical Products:
    We take full responsibility for any defects in the discs and will replace them free of charge. Returns for physical products must be requested within 30 days of receipt.

  • Cancellations:
    You can cancel your order at no cost before it ships. Once shipped, the order must follow our returns or replacement process.

Address Changes

  • If an incorrect address was entered, reply to your confirmation email or contact sales@audiobooksprime.com within 24 hours to update it.

  • No refunds for incorrect addresses after 24 hours.

Product Search

  • Use the search bar with the product name, author, or keywords.

  • Fewer keywords give more results; more keywords give fewer results.

Customer Support